Thank you for purchasing services from E3 Coaching and Speaking LLC.
REFUNDS AND CANCEELATIONS
- We offer a refund within the first 7 days of your purchase.
- If 7 days have passed since your purchase, your Coaching fees are non-refundable of any kind and non-transferrable should you decide to “quit” the process, as our complimentary session is designed to remove the possibility that we would not be a good fit for each other.
- We agree to show up at the mutually scheduled time for our coaching session and if we need to reschedule, we will do so with a minimum of 24 hours’ notice. I certainly understand that emergencies do arise and will accommodate those on a case-by-case basis.
- Should you “no-show” for two appointments during our coaching relationship (without notification or rescheduling) we will evaluate whether or not coaching is appropriate for you right now.
- If you have purchased a plan and find yourself unable to use your sessions for any reason, you may put the remaining sessions on a 3-month hold. Session credits will not be carried out further than 3-months.
REFUND POLICY
- To complete your refund request, we require a receipt or proof of purchase emailed or postmarked within first 7 days of purchase.
- Once your refund request is received and inspected, we will send you an email to notify you that we have received your request for a refund. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 60 days.
LATE OR MISSING REFUNDS
- If you have not received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted.
- If you have done all of this and you still have not received your refund yet, please contact us at 840.588.7146.
E3 Coaching and Speaking LLC
20955 Pathfinder Road
Suite 100
Diamond Bar, CA 91765
Last Updated February 6, 2024